Events Equipment Company Filters 85% Noise from Sales Queue
The Full Story
This events equipment company was buried in email inquiries, most of which weren't serious or were missing critical information. Their sales team spent more time qualifying leads than closing deals.
We built an AI email triage system that reviews every incoming request, identifies missing details (venue size, event date, equipment needs), and automatically sends clarifying emails. Once info is complete, AI generates quotes based on equipment rates and calendar availability. The events manager reviews every quote before sending, and their corrections improve the AI over time.
The Challenge
Receiving ~20 quote requests daily via email, but half weren't real inquiries. Sales team wasting time on unqualified leads, requests missing critical details, and manual process to identify missing info and send follow-ups.
Our Solution
Deployed intelligent email triage using AI to review requests against a checklist, identify missing information, send clarifying emails automatically, and pre-populate info for sales calls. AI-generated PDF quotes reviewed by managers before sending.
Intelligent Quote Pipeline
AI-powered email triage and quote generation system
The Result
85% Noise Eliminated
“Our sales team now focuses on qualified leads instead of playing email detective. Response time went from hours to minutes.”